Program Purpose

The HND in Office Administration program aims to equip students with the administrative, technological, and organizational skills required for effective performance in modern office environments. The program will prepare graduates to serve in various industries, governmental bodies, and NGOs in The Gambia and beyond.

Program Objectives

Graduates of the HND in Office Administration will be able to:

  • – Demonstrate competence in office procedures and management.
  • – Utilize office technologies and communication systems.
  • – Manage records, data, and administrative workflows effectively.
  • – Exhibit professional and ethical behavior in the workplace.
  • – Apply leadership and interpersonal skills in administrative roles.

Key Concepts to be Learned

– Office systems and procedures

– Business communication

– Records management and archiving

– Human resource practices in administration

– Use of Microsoft Office Suite and productivity software

– Customer service and front desk operations

– Professional ethics and work culture

Curriculum Structure

Semester 1

  • OA101 – Introduction to Office Administration
  • GE101 – English Communication Skills I
  • GE102 – Introduction to Information Technology
  • OA102 – Records and Information Management
  • GE103 – Mathematics for Business
  • OA103 – Keyboarding and Typing Skills

Semester 2

  • OA201 – Office Procedures and Practices
  • GE104 – English Communication Skills II
  • OA202 – Business Communication
  • OA203 – Computer Applications for Office Work
  • GE105 – Introduction to Economics
  • OA204 – Customer Service and Public Relations

Semester 3

  • OA301 – Human Resource Administration
  • OA302 – Financial Management for Office Professionals
  • OA303 – Advanced Microsoft Office Tools
  • OA304 – Legal Aspects of Office Administration
  • GE106 – Gambian Studies
  • OA305 – Office Supervision and Leadership

Semester 4

  • OA401 – Internship/Practicum
  • OA402 – Project Management
  • OA403 – Office Automation and e-Governance
  • OA404 – Research Methods
  • GE107 – Entrepreneurship and Innovation
  • OA405 – Capstone Project in Office Administration